12.2 Communication about Itself
Communication about Itself explores how systems reflect on their own processes, bridging theory and practice in cybernetic communication.
Communication About Itself refers to the capacity of communicative systems to take their own processes, structures, and outputs as the subject matter of further communication. This capacity is not incidental to communication but constitutive of it: all human communication operates within contexts, follows conventions, and expresses relational positions that are themselves products of prior communicative processes, and communication about itself is how those contexts, conventions, and relational positions are established, maintained, contested, and revised. A communicative system that could not communicate about itself would be incapable of learning, of self-regulation, and of the flexible adaptation to new circumstances that characterizes complex social communication.
The concept distinguishes between the object level of communication — communication about states of affairs, events, objects, or relationships in the world — and the meta-level of communication about itself, which addresses how communication is occurring, what it means, what rules govern it, and how it should be interpreted. In practice, these levels are not cleanly separated: nearly every communicative act carries both object-level content and meta-level signals about the relational context and interpretive frame within which the content should be received. But the distinction is analytically valuable because it reveals the layered structure of communicative processes that simpler models tend to flatten into a single dimension.
Communication about itself occurs across several distinct registers. The most explicit is metalinguistic communication: communication that directly addresses the language or code being used. Definitions, explanations of terminology, statements about the meaning of words or gestures, and discussions of how to interpret a particular genre of text all constitute metalinguistic communication about itself. When a speaker says "By that I mean..." or "I'm using the term loosely here," they are communicating about the communicative choices already made, directing the listener toward a particular interpretation of the previous utterance.
A second register is what communication theory identifies as metacommunication: communication about the relational frame within which communication is taking place. When the tone of a conversation shifts from formal to intimate, and a participant remarks "I feel like we're finally having a real conversation," they are communicating about the communication — commenting on how the exchange has changed and what that change means for the relationship. Relational metacommunication of this kind shapes the emotional and interpersonal significance of communication as powerfully as the propositional content of individual messages.
A third register involves communication about communicative norms and conventions: the practices, rules, and expectations that govern what can be said, by whom, in which contexts, and in what form. When a community discusses appropriate language use, debates the limits of acceptable speech, establishes style guides for its publications, or develops protocols for managing difficult conversations, it is communicating about itself at the level of the norms that organize its communicative life. This kind of communication about communication produces and revises the implicit and explicit rules that govern further communication.
A fourth register, specific to social systems theory, concerns how social systems communicate about themselves as systems. When science produces sociology of science, when law produces legal theory, when media produce media criticism, these are instances of social subsystems generating communication about their own nature, purposes, limits, and operations. This systemic self-description is how social systems maintain their identities over time and how they adapt to challenges that cannot be met by simply applying established operational logic without reflection.
The relationship between communication about itself and the reproduction of social systems is central to Niklas Luhmann's theoretical account. For Luhmann, every social system requires a form of self-description — a model of itself and its operations that it uses to orient its own further operations. Science requires a philosophy of science; law requires legal theory; the political system requires political theory. These self-descriptions are not perfect mirrors of the systems they describe; they are selective, partial, and shaped by the same operational logic that characterizes the systems from which they emerge. But they perform an essential function: they make the system's own operations observable to the system itself, enabling the reflexive adjustment of those operations in response to the system's changing environment and internal states.
The pragmatic importance of communication about itself becomes most visible at points of communicative breakdown, where the implicit norms and assumptions governing an exchange have failed to support successful coordination. When a misunderstanding occurs, repair typically involves communication about what was intended, how the message was received, what the relevant norms of the exchange require, and what should happen next. This repair work is communication about the communication that broke down, and it is what enables communicative systems to recover from failure and continue functioning. Without the capacity for this kind of self-referential repair, every communicative failure would threaten the continuity of the communicative relationship itself.
In educational contexts, communication about itself includes all the meta-level communicative work through which teachers and students negotiate the norms of the educational relationship, establish shared understandings of what successful communication in an educational context looks like, and reflect on the processes of learning and teaching as communicative practices. The most effective educational communication is richly self-referential in this sense: it not only conveys content but also cultivates in learners the capacity to reflect on how that content is being communicated, to question the frameworks through which it is organized, and to develop their own communicative resources for engaging with knowledge.
The proliferation of digital communication platforms has intensified the importance of communication about itself. Digital platforms generate extensive communication about communication in the form of algorithmic recommendations, metrics of engagement and reach, user ratings, comment sections, and community standards documents — all of which constitute communication about how communication is occurring and what communicative practices are valued. The management of these meta-communicative layers is now a significant dimension of social, political, and commercial life, as debates about content moderation, algorithmic curation, and platform responsibility are fundamentally debates about who controls the communication about communication that shapes the communicative landscape.